Nutricia Connect Reimbursement, Education, Support

Formula Coverage

Obtaining formula coverage can be a frustrating process. As part of our Nutricia Connect program, we offer Nutricia Navigator, a free service available to help guide you through the world of formula coverage from start to finish.

Our Navigator team will give you personalized one-on-one help by:

  • Contacting your health insurance plan to determine coverage
  • Completing pre-determinations, prior authorizations and supporting medical necessity reviews
  • Initiating joint calls between patients, healthcare teams and insurance companies to help guide you through difficult reimbursement processes
  • Providing billing error support
  • Assisting in appealing insurance denials for Nutricia products

Successfully helped 9 out of 10 people obtain formula coverage!


Call 1-800-365-7354 or email today for help to your insurance coverage questions. Find more information here


Understanding a metabolic condition is the first step on your journey but not always an easy process. During what can be an overwhelming time, we offer you a series of tools to better understand your metabolic disorder.

Learn more about a low protein diet with fun and interactive playing cards.

Low Protein Playing Cards

Low Protein Playing Cards

Support for All Stages of Life

We are with you every step of the way! Our toolbox of resources will help answer questions and overcome challenges to support developmental, nutritional and diet goals.